Terms & Conditions

Terms & Conditions

By accessing this website, you are subject to the following terms and conditions. If you do not agree with the following, then please do not use the site.


All content that is contained within this site is copyrighted by or licensed to BOARDERS. This includes, but is not limited too, product imagery, product descriptions, graphics, and code. Permission is granted to print or electronically copy order summaries for the sole purpose of placing an order or for personal records for an order that has been placed with BOARDERS. Permission to use, distribute, or reproduce any content from BOARDERS for commercial purposes is strictly prohibited unless authorised by BOARDERS.


All trademarks, trade names, and brand logos are the sole intellectual property of BOARDERS.


All products sold by BOARDERS come with standard manufacturing guarantees against faults. Warranty claims are decided by the manufacturer, not by us. To understand the specific warranty conditions, please refer to the manufacturer's website. If a product has a manufacturing fault, we will replace or credit it after confirming that the fault is solely due to manufacturing reasons. If practical, we may choose to repair the faulty product. However, if the product fails due to wear and tear, accident, neglect, negligence, or is outside the warranty period, the warranty claim will be denied. For more information, please contact us. Note that warranty periods may vary for different parts of the product.


BOARDERS is not liable for any damages or personal injury which may occur from the use of, or the inability to use, or the improper use of any product on the site. Products sold by BOARDERS are extreme by nature and therefore it is a personal choice to seek the risks involved with their use.


We may need to contact you based on the information that you provide us when placing an order. If we are unable to contact you or the information that you provide us is incorrect, we reserve the right to cancel the order. BOARDERS will not distribute, sell, or share your information and only uses it in relation to internal affairs. Please see the Privacy Policy page for additional clarification.


Although BOARDERS strictly monitors the contents of its website, errors do occur. In the event that BOARDERS has incorrectly displayed a product's price, BOARDERS reserves the right to cancel or refuse any orders placed on the product. BOARDERS attempts to contact any customer where such an error has occurred. BOARDERS reserves the right to offer solutions on a case by case basis. BOARDERS does not guarantee the accuracy, correctness, or usefulness of information contained or associated with the site, such as, but not limited to, press releases, industry news, blog updates, or product descriptions and product photos. At the time of publishing such material, BOARDERS attempts to make every effort to ensure that it is current and correct.


The circumstance in which we are obliged to make a refund or return is detailed in our Returns Policy.


Our parcels are lodged as Signature Required and will be taken to a post office if no one is home. However, a customer may choose a MyPost Safe Drop after receiving their tracking notification, in which case the parcel is left without signature at the customer's own risk, in accordance with Australia Post SafeDrop terms and conditions. BOARDERS is not liable for loss or damage incurred from a SafeDrop delivery.


Due to the unique nature of used and vintage clothing, we regret to inform our customers that these items are not eligible for return. Our inventory of used/vintage clothing is carefully curated, and each piece has its own distinctive characteristics that may include signs of wear, ageing, or other imperfections. We encourage customers to thoroughly review product descriptions, including details about any wear or flaws, before making a purchase. If you have any specific questions about the condition of a particular item, feel free to contact our customer service team for additional information.


Due to electronic theft, BOARDERS reserves the right to cancel any order which appears to be fraudulent. BOARDERS reserves the right to decide what is characterised as fraudulent and may not disclose every reason if requested. Attempts to contact the customer may or may not occur depending on the severity of the situation.


Although BOARDERS attempts to review all user generated content ,such as comments and reviews, BOARDERS is not responsible for such content or liable for the effects caused by its publication. BOARDERS reserves the right to remove or block any communication that is abusive, offensive or deemed unacceptable by BOARDERS.